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FAQs

How long does it take for my order to be delivered?

Orders are dispatched within 24 hours of being placed. Delivery is available across India, and your order is usually delivered within 4–5 days after dispatch.

How can I track my order?

Once your order is dispatched, we’ll share a tracking link with you via WhatsApp. You can use this link to check your order’s delivery status.

How can I contact the CoverCarts support team?

We’re happy to help! You can contact our support team through the following channels:

Feel free to contact us for help with your order, delivery, product details, returns, or refunds.

What if I receive a damaged or incorrect product?

We carefully check our products before shipping. However, if you receive a damaged or incorrect product, contact us via WhatsApp within 24 hours of delivery. Share your order details and a clear 360° unboxing video showing the package and product. After verification, we’ll arrange a return, replacement, or refund, as applicable.

Can I return a product and get a refund?

If you receive a damaged or incorrect product, you can contact our support team within 24 hours of delivery. Once your claim is verified, we’ll help arrange the return or replacement, or process your refund, as applicable. Please refer to our Returns & Refunds policy for full details.

Need help?Message us on WhatsApp